Privacy Policy

Last Updated: April 20, 2026

My System of Care (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information submitted through our website, mysystemofcare.com.

Our website is an informational resource for adults - including clinicians, hospital partners, funders, caregivers, and community organizations - who want to learn about our work or get in touch with us.

1. Information We Collect

We collect information only when you choose to contact us through our contact form. This may include:

• Your name and organization

• Your role or relationship to our work

• Your email address and phone number

• Your message and how you heard about us

We may also collect basic technical information automatically when you visit our site, such as your browser type and pages visited, through standard website analytics tools. This information is used in aggregate and is not linked to your identity.

2. How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry

• Share information about our programs, pilot, and partnership opportunities, and follow up if you’ve expressed interest in getting involved

• Keep you informed about our work and updates

• Comply with legal obligations

3. Health Information

Our website does not collect Protected Health Information (PHI). If you voluntarily include health-related details in a contact form message, we will treat that information with care and will not disclose it to third parties.

My System of Care Hub programming - which may involve health-related information about youth and families - is governed by separate consent and data sharing agreements with our hospital and residential facility partners, not by this website privacy policy.

4. Who This Website Is For

Our website is intended for adults. It is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has submitted information through our website, please contact us at info@mysystemofcare.com and we will promptly remove it.

5. Sharing Your Information

We do not share the information you submit through this website with third parties. It is used solely to communicate with you about our work and respond to your inquiry.

We may disclose information if required to do so by law or in response to a valid legal process.

6. Data Retention

We retain contact information only as long as necessary to respond to your inquiry or maintain our ongoing communications with you.

7. Data Security

We take reasonable steps to protect the information you share with us from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

8. Your Rights

You may request to access, correct, or delete information you have submitted to us at any time by contacting us at info@mysystemofcare.com.

9. Cookies

Our website may use cookies - small text files placed on your device - to support basic website functionality and analytics. Cookies help us understand how visitors use our site in aggregate. They do not identify you personally.

If you prefer not to receive cookies, you can adjust your browser settings to refuse them. Please note that some parts of the site may not function correctly if cookies are disabled.

10. Users Outside the United States

This website is hosted in the United States and is governed by US law. If you are accessing the site from outside the United States, please be aware that any information you submit will be transferred to and processed in the United States.

11. Third-Party Links

Our website may include links to partner organizations and external resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

My System of Care

Email: info@mysystemofcare.com